Geneva Guild "Serene to Be" Luxury Hotel Conditioner (380ml / 12.8 oz)

Deliver intense hydration and silk-like softness to your hair with Geneva Guild Conditioner. Formulated to meet the precise standards of world-class European spa resorts, this ultra-nourishing conditioner detangles, smooths, and protects hair against dryness and environmental stress.

The light, creamy formula glides through strands, leaving hair visibly healthy, soft, and delicately perfumed with the calming "serene to be" scent.

• Deep Moisture: Restores elasticity and shine without leaving greasy residue or weighing hair down.
• Sustainable Design: Packaged in an opaque 100% recycled plastic bottle with a sleek black pump dispenser.
• All Hair Types: Safe for color-treated, fine, thick, or textured hair types.
• Five-Star Appeal: Perfect for homeowners seeking authentic resort luxury and boutique hosts wanting high-end sustainable amenities.

Shipping Destinations: Currently shipping within the United States. International shipping may be available upon request.

Processing Time: Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Shipping Costs: Rates and available delivery options are calculated at checkout.

Order Tracking: Once your order ships, you’ll receive a confirmation email with tracking information.

Delivery Issues: If your order is delayed, missing, or arrives damaged, please contact us for assistance.

For shipping inquiries, email us at sleepwell@hotelhomepillows.com.

30-Day Return Window: Return requests must be submitted within 30 days of purchase.

Store Credit Only: Approved returns are issued as store credit via email. Refunds to the original payment method are not available under the standard return policy.

Return Condition: Items must be unused, unworn, with tags attached, and in their original packaging.

Non-Returnable Items: Personal care products, sale items, gift cards, and other excluded items are not eligible for return.

Pillow Returns: Pillows removed from their original, unopened packaging cannot be returned for health and safety reasons.

Damaged or Incorrect Orders: Contact us within 3 business days of delivery and include photos of the item and packaging.

To request a return or discuss an exchange, email sleepwell@hotelhomepillows.com for approval and instructions before sending anything back.