Lockwood New York Collection

 Lockwood New York The Complete Collection

(Shampoo, Conditioner, Body Wash, Lotion & Hand Soap)

Transform your daily routine into a ritual of gentle care with The Complete Collection from Lockwood New York. This 5-piece set is the ultimate expression of our brand’s founding principle: creating effective, aesthetically pleasing products for sensitive skin. Born from a personal passion project and made on the 165-acre Lockwood Farm in the Hudson Valley, this collection brings a touch of rustic elegance to your home.

This 5-Piece Collection Includes:

Shampoo: A gentle formula that cleanses without stripping natural moisture.

Conditioner: A nourishing treatment that leaves hair soft, hydrated, and healthy.

Body Wash: A purifying wash that cleanses the skin while respecting its delicate balance.

Hand & Body Lotion: A hydrating, non-greasy lotion that soothes and moisturizes the skin, leaving it feeling soft and supple.

Hand Soap: An effective yet gentle hand soap that cleanses thoroughly without causing dryness, making it ideal for frequent use.

The Signature Scent: The entire collection is unified by our clean, natural fragrance—a refreshing blend of herbal rosemary and spearmint, floral geranium, pine, and citrus, all grounded by a subtle woody base.

Shipping Destinations: Currently shipping within the United States. International shipping may be available upon request.

Processing Time: Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Shipping Costs: Rates and available delivery options are calculated at checkout.

Order Tracking: Once your order ships, you’ll receive a confirmation email with tracking information.

Delivery Issues: If your order is delayed, missing, or arrives damaged, please contact us for assistance.

For shipping inquiries, email us at sleepwell@hotelhomepillows.com.

30-Day Return Window: Return requests must be submitted within 30 days of purchase.

Store Credit Only: Approved returns are issued as store credit via email. Refunds to the original payment method are not available under the standard return policy.

Return Condition: Items must be unused, unworn, with tags attached, and in their original packaging.

Non-Returnable Items: Personal care products, sale items, gift cards, and other excluded items are not eligible for return.

Pillow Returns: Pillows removed from their original, unopened packaging cannot be returned for health and safety reasons.

Damaged or Incorrect Orders: Contact us within 3 business days of delivery and include photos of the item and packaging.

To request a return or discuss an exchange, email sleepwell@hotelhomepillows.com for approval and instructions before sending anything back.