Lockwood New York Trio

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Lockwood New York Hair & Body Trio

(Shampoo, Conditioner & Body Wash)

Immerse yourself in the world of Lockwood New York, a brand born from a personal quest for gentle, effective, and beautifully designed products. Founder Carina Liebeknecht created the line to address her own sensitive skin, a philosophy that extends to this complete Hair & Body Trio. All our products are made on Lockwood Farm, located in New York’s scenic Hudson Valley.

This Trio Includes:

Shampoo: Gently cleanses the hair and scalp, leaving it feeling refreshed and balanced.

Conditioner: Nourishes and detangles, restoring moisture for soft, manageable hair.

Body Wash: A gentle, clean-rinsing formula designed to purify the skin while respecting its delicate balance, making it perfect for daily use.

The Signature Scent: Enjoy a cohesive fragrance experience with our refreshing blend of herbal rosemary and spearmint, floral geranium, and a heart of pine and citrus, all resting on a warm, woody base.

Shipping Destinations: Currently shipping within the United States. International shipping may be available upon request.

Processing Time: Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Shipping Costs: Rates and available delivery options are calculated at checkout.

Order Tracking: Once your order ships, you’ll receive a confirmation email with tracking information.

Delivery Issues: If your order is delayed, missing, or arrives damaged, please contact us for assistance.

For shipping inquiries, email us at sleepwell@hotelhomepillows.com.

30-Day Return Window: Return requests must be submitted within 30 days of purchase.

Store Credit Only: Approved returns are issued as store credit via email. Refunds to the original payment method are not available under the standard return policy.

Return Condition: Items must be unused, unworn, with tags attached, and in their original packaging.

Non-Returnable Items: Personal care products, sale items, gift cards, and other excluded items are not eligible for return.

Pillow Returns: Pillows removed from their original, unopened packaging cannot be returned for health and safety reasons.

Damaged or Incorrect Orders: Contact us within 3 business days of delivery and include photos of the item and packaging.

To request a return or discuss an exchange, email sleepwell@hotelhomepillows.com for approval and instructions before sending anything back.